NovoMed Concierge Medicine

FAQs

Frequently Asked Questions

• Does insurance cover my membership?

  NovoMed Concierge Medicine accepts PPO. We bill your insurance for office visits and procedures, just as a traditional healthcare provider would. Your insurance benefits, including co-pays, deductibles, and co-insurances, will apply as outlined by your PPO plan. A monthly membership fee also applies (this is not covered by your insurance). Please contact us to confirm whether NovoMed Concierge Medicine is contracted with your specific insurance provider. --What if I don't have PPO insurance? You will continue to have full access to all NovoMed Concierge services included in your subscription, along with wellness services and seamless access to your care team. The primary differences relate to insurance-specific limitations, which may include limited network coverage to outside specialists, imaging, labs, medications, or procedures.

• Important Note on Deductibles

  Patients are responsible for all charges applied to their deductible. NovoMed Concierge Medicine does not cover or waive deductible amounts. Any portion of services not paid by your insurance plan (including deductible responsibility) will be billed directly to you.

• My insurance already covers an annual physical. What does the Annual Comprehensive Exam in my subscription provide?

  While most insurance plans include a basic annual physical, NovoMed Concierge Medicine goes far beyond the standard evaluation. Our program includes advanced lab work, screenings, and diagnostic tests designed to provide a deeper understanding of your health. The insights from this enhanced testing, combined with personalized, one-on-one consultations with your physician, are used to create a customized wellness plan tailored to you. It’s a proactive, preventive approach focused on identifying risks early and helping you take steps to reduce them, so you can stay healthier for longer.

• What makes NovoMed Concierge Medicine different from a traditional primary care practice?

  NovoMed Concierge Medicine is designed to provide you with more time, attention, and direct access to your physician. Instead of rushed visits, you’ll experience extended appointments and open communication with your doctor. Our model emphasizes preventive care, personalized wellness services, and a strong physician-patient relationship.

• How much access do I have to my care team?

  With membership to NovoMed Concierge Medicine, you’ll have direct access to your care team for same-day or next-day weekday appointments, as well as the ability to connect via phone, email, or messaging. We intentionally limit our patient panel size, so your doctor has more time to focus on your care and is available when you need them most.

• Can NovoMed Concierge Medicine help me manage my chronic conditions?

  Yes. Whether you’re living with heart disease, chronic pain, or another chronic condition, our approach goes beyond routine check-ins. We use advanced monitoring, frequent follow-ups, and customized care plans to keep you on track. Our team coordinates closely with specialists and supports you in making lifestyle changes that improve long-term health outcomes.

• Is NovoMed Concierge Medicine right for me?

  If you value proactive, personalized care and easy access to your physician, concierge medicine is a strong fit. Many of our patients are professionals seeking convenience, individuals managing chronic conditions, or people who simply want to prioritize their health. We’re happy to schedule a time to discuss your needs and help you decide if this model of care is the right choice for you.

• Can I use my HSA for my membership?

  After January 1, 2026 (new federal rules) New legislation will allow DPC/concierge membership fees to qualify as an HSA-eligible medical expense. Individuals may use HSA funds tax-free for up to $150/month, and families up to $300/month. Membership will no longer interfere with HSA eligibility, allowing you to pair an HSA with a high-deductible health plan (HDHP). You may also still itemize fees above the allowable HSA amounts if you qualify. What this means for patients These updated rules significantly improve the tax advantages of concierge medicine, lowering out-of-pocket costs for many patients starting in 2026.